Everything your property needs, in one platform

Tenants or owners submit a request in the app, choosing the type of issue and attaching photos. The request is routed automatically to approved service providers, who can send price quotations. Once the owner approves, work begins and the request is tracked until it is closed.

Yes. Tenant management gives tenants dedicated interfaces where they can view their contract details, track their dues, submit maintenance requests and receive notifications — which makes communication between owners and tenants much easier.

Mullak+ covers the full protection path. Debt collection manages dues through electronic or in-person collection with complete documentation. If a tenant breaches the contract, a specialised legal team handles litigation step by step. Judgments are then followed up through execution and, where faster enforcement is needed, through a licensed private executor company authorised by the Ministry of Justice, Islamic Affairs and Waqf. These services are part of the Pro plan.

Yes. Contract preparation works from approved templates: the platform organises the contract data, activates the mandatory and optional clauses according to the contract's duration and value, and generates a final, ready-to-use version — without interfering with the core legal drafting. You can add options that reflect how you prefer to manage the lease.

The unit's condition is inspected and documented in a detailed report with photographs, and its facilities and contents are inventoried. In the app you can capture notes in English and Arabic and collect digital signatures from the owner and the tenant — so responsibilities are clear and disputes are reduced.

ISO 41001:2018 is the international standard for facility management systems. It provides a framework for developing, implementing and improving effective facility management, and it applies to organisations of any size or location. Compliance with ISO 41001 is included in the Pro plan.